Baseacid Returns
If you wish to return an item please contact us within 14 working days of receiving the goods using the contact form below
and include your name, your order details and reason for the return.
Then post the item(s) you wish to return with your name and address and whether you want a full refund
or wish to exchange the items to the following address:
- Baseacid
- PO Box 181
- Newtownabbey
- BT36 9AS
- UK
We must receive the item(s) within 22 working days (30 days) of your message indicating you wish to return an item. Note: If you require an exchange please state which item(s) you would like to receive;
If the new items cost less the extra will be refunded and if the new items cost more we will invoice you for the extra cost.